Everything You Need to Know About Hiring a Call Center

What to Look for When Hiring a Call Center

Know What Questions to Ask and a Reasonable Amount to Spend


Call centers offer a wide array of products and services, including live call answering, interactive voice response (IVR), message dispatch and more

Learn About Common:

  • Services
  • Solutions
  • Contracts & Price

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After Hours Answering Service Guide

Benefits of After-Hours Phone Service

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This service is perfect for businesses that have a full-time staff during business hours but need support when they leave for the day

After Hours Answering Helps With:

  • Handling Important Phone Calls
  • Taking Care of Your Customers
  • Relaying Important Messages

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Property Management Answering

We Dispatch Property Maintenance Phone Calls So You Don't Have To!

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You have made enough financial investments and have shelled out enough money for upfront costs to get off the ground

Use a Call Center To:

  • Capture Leads
  • Book Appointments
  • Dispatch for Emergency Maintenance

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Legal Call Center Guide

What To Look For When Hiring a Legal Call Center

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Use this guide to find out if a legal call center investment is right for you or your legal firm

A Legal Call Center Should Be Able To:

  • Act as a Virtual Receptionist
  • Provide Legal Intake 
  • Handle Large Inbound and Outbound Campaigns
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Emergency Answering Services

Have a Business Continuity & Disaster Recovery Plan in Place


Learn how emergency response services keep the lines of communication open for employees, medical groups, property managers and more

Your Call Center of Choice Should Be Able To

  • Maintain Communication During Emergency Situations
  • Continue Business During Loss of Power
  • Disaster Recovery Plan

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Medical Call Center Guide

What a Communications Partner Does

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Doctor practices, pharmaceutical companies, health insurance providers, equipment suppliers can all benefit from Medical Answering

Valuing the Patient Experience:

  • Sense of Urgency
  • Post-Discharge Follow Up
  • Access EHR/EMR Records

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