Everything You Need to Know About Hiring a Call Center

What to Look for When Hiring a Call Center

Know What Questions to Ask and a Reasonable Amount to Spend

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Call centers offer a wide array of products and services, including live call answering, interactive voice response (IVR), message dispatch and more

Learn About Common:

  • Services
  • Solutions
  • Contracts & Price

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After Hours Answering Service Guide

Benefits of After-Hours Phone Service

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This service is perfect for businesses that have a full-time staff during business hours but need support when they leave for the day

After Hours Answering Helps With:

  • Handling Important Phone Calls
  • Taking Care of Your Customers
  • Relaying Important Messages

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Property Management Answering

We Dispatch Property Maintenance Phone Calls So You Don't Have To!

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You have made enough financial investments and have shelled out enough money for upfront costs to get off the ground

Use a Call Center To:

  • Capture Leads
  • Book Appointments
  • Dispatch for Emergency Maintenance

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Legal Call Center Guide

What To Look For When Hiring a Legal Call Center

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Use this guide to find out if a legal call center investment is right for you or your legal firm

A Legal Call Center Should Be Able To:

  • Act as a Virtual Receptionist
  • Provide Legal Intake 
  • Handle Large Inbound and Outbound Campaigns
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Emergency Answering Services

Have a Business Continuity & Disaster Recovery Plan in Place

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Learn how emergency response services keep the lines of communication open for employees, medical groups, property managers and more

Your Call Center of Choice Should Be Able To

  • Maintain Communication During Emergency Situations
  • Continue Business During Loss of Power
  • Disaster Recovery Plan

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Medical Call Center Guide

What a Communications Partner Does

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Doctor practices, pharmaceutical companies, health insurance providers, equipment suppliers can all benefit from Medical Answering

Valuing the Patient Experience:

  • Sense of Urgency
  • Post-Discharge Follow Up
  • Access EHR/EMR Records

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